Don't use them
I booked a car from Thrifty for the Christmas period and couldn't fault the service provided by Omar and Alex. The vehicle provided was almost brand new, in perfect condition and exceeded my expectations. The welcome was professional and friendly. Equally the return process was just as painless. I've used Thrifty Aylesbury in the past and will continue to do so in the future. They have my full recommendation.
Hired a van for 24hrs from Thrifty. Went in on Friday afternoon and paid up front on my debit card as expected. 555 including the deposit. All good.Took the van back on Saturday morning, no further charges and the staff were very friendly and professional.However, and its a big however. It is now Tuesday and I still havent received my 500 deposit via bank transfer.I was expecting to hand over my bank card when I returned the van so my deposit could be given back. The member of staff explained that it would be given back eventually via bank transfer.Im sure Thrifty are making a tidy sum from the interest from all their customers money.The staff were great, and couldnt be more friendly or helpful. The van was almost brand new and was exactly what I needed. Its a shame as I will not be using Thrifty again and I am busy telling all my friends and colleagues about my experience.Enjoy the interest from my deposit, you wont be getting it again!
Fantastic service from Thrifty. They understood my needs and budget criteria and provided a car that met both. The service I received from Alex and his team was excellent and nothing was too much trouble even when I needed to extend the car hire. I thoroughly recommend Thrifty and will definitely be using them again.
Avoid. Always a last option if no where else is hiring. We rent cars regularly, thrifty are literally trying to con people, have no regard for legal sales, beware of Laura she constantly tries to sell people unwanted insurance for wear and tear and claims a screen chip could rapidly expand. Oh and the usual, it's not you as a driver - it's other people... when you take the vehicle back they go round it with a fine tooth comb to try and catch people out. When I rent cars from here the manager seems very relaxed and totally chilled, when I took the car back he was practically getting a magnifying glass out to check everything, I even had a taxi waiting! Ridiculous.
Thrifty Car and Van Rental Aylesbury is a UK Car Rental based in Aylesbury, South East England. Thrifty Car and Van Rental Aylesbury is located at 3 Griffin Ln, Aylesbury HP19 8BP, UK.
Please contact with Thrifty Car and Van Rental Aylesbury using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Thrifty Car and Van Rental Aylesbury opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider